You may have to wait a few seconds until the Extensions list is populated. In the System Information go to Software > Extensions.In the macOS Info window, click on System Report.Click the Apple icon in the upper left of your desktop and choose About this Mac.Determining / Updating the Driver Version Follow the steps below in order to ensure that you are using the latest device driver version for your operating system. If the driver version of these is not up-to-date, your device may not be recognized or may cause performance issues. The following older NI devices require a driver installation: If you use a class-compliant device, you can skip directly to the Firmware section of this article. Therefore, no driver installation is required. Follow the steps below in order to ensure that you have installed the driver / firmware correctly: Device DriverĪll current NI devices use class-compliant technology for their operation in OS X. If the driver and / or firmware of your NI device has not been correctly installed or is not up-to-date, your device may not be recognized and the light(s) on the device will blink upon connecting it to your system. Troubleshooting the Device Driver and Firmware If the device fails to light up when connected to the second computer, the hardware could be defective and you may contact our hardware support via this link. Make sure that the second computer is meeting the product's system specifications and that the device's driver has been installed. It is also useful to test the NI device on another computer. Warning: If you attempt to use another third-party power supply, make sure that it has the same specifications as the NI power supply (output wattage and current), otherwise there is a risk of voiding the device's warranty. NI Hardware Devices Requiring a 40W Power Supply TRAKTOR AUDIO 2 (optional, required only for its use with iOS).NI Hardware Devices Requiring a 18W Power Supply We strongly recommend trying out only another official NI power supply unit ( 18W or 40W depending on your NI device model - see below). Some NI devices require an external power supply for their operation, in which case it is worth trying a different power supply. Although it is common to operate an NI hardware device via a USB 3.0 port as they are found in new generation computers, some systems may pose some connectivity issues with USB 3.0 ports. Make sure that you are connecting the hardware device to a USB 2.0 port.This is especially important for hardware devices that do not operate with an external power supply (see next section). Try connecting the NI hardware via a powered USB hub or directly to your computer.If possible, try a USB cable that meets the specifications required by NI devices, as explained in this article. Try out another USB cable, ensuring that the other USB cable is functioning correctly when connecting a different USB device.To find out whether the problem may relate to the hardware device itself, please perform the following connectivity tests: Verifying the USB Connection Mac OS X 10.10.5 (Yosemite) or later: Verify if an installed plug-in is causing issues recognizing the hardware as explained in this article.Please consult this article for more information on macOS compatibility. macOS 10.12 (Sierra) or later: Older NI devices are no longer supported in macOS 10.12 or later and may therefore fail to be recognized.The NIHardwareAgent or NIHostIntegrationAgent services are not running in the background.Troubleshooting the device driver and firmware.And the old one works fine.This section is divided into the following chapters: I don’t want to risk using that machine in a nightclub setting when that is the machine I use for day to day work. P.S I’m sure people will recommend I get a new machine I do have a newer (2020) MacBook Pro that I use for music production. Worst case scenario I’ll get an old one off eBay, but I’d like to get a newer one. I want to invest in a cheap controller for this scenario, but I’m worried that the newer controllers won’t work with the older software/OS? Can anyone shed any light on whether this is the case. So I’m missing out on a lot of these bookings. I’ve recently noticed that a lot of the gigs that I’m getting offered are controller only gigs (I.e no cdj’s/mixer) I think that venues are looking to cut costs and don’t want to replace their old equipment. It’s an absolute workhorse and runs fine, using traktor pro 2 and an Audio 6 MK1 (DVS). I have an old MacBook Pro from 2010 which (which I think is running 10.8 mountain lion) which i use solely as my DJ’ing machine.
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